Effective Date: 23-07-2025
1. Use of Services
All services provided by Yellowpond (counselling, assessments, training, etc.) are intended for informational, educational, and emotional support purposes only. These services are not a substitute for medical or psychiatric care. We may refer you to other professionals where appropriate.
2. Confidentiality and Privacy
All personal information shared during sessions (online or offline) is treated as strictly confidential, except in cases involving risk of harm or legal obligations. For more information, please refer to our Privacy Policy.
3. Online Sessions and Limitations
Online sessions are conducted over secure platforms like Zoom, Google Meet, or WhatsApp. Clients are responsible for ensuring a private, safe, and stable internet connection during sessions. Yellowpond is not liable for disruptions due to technical issues on the client’s side.
4. Appointments and Cancellations
Appointments can be scheduled via phone, email, or online booking. Cancellations or rescheduling should be made at least 24 hours in advance. Last-minute cancellations may be chargeable.
5. Intellectual Property
All content on this website — including text, graphics, logos, training materials, and assessment tools — is the property of Yellowpond Counselling Centre and protected under applicable copyright laws. Reproduction or use of any material without written permission is strictly prohibited.
6. Third-Party Links
Our website may contain links to external websites. Yellowpond is not responsible for the content or practices of third-party sites.
7. Code of Conduct
Users are expected to engage respectfully with our therapists, facilitators, and team members. We reserve the right to refuse or terminate services if there is abusive or inappropriate behaviour.
8. Modifications to Terms
Yellowpond reserves the right to update or change these terms at any time. Updates will be posted on this page, and continued use of the site or services constitutes acceptance of the revised terms.
9. Contact Information
If you have any questions about these Terms, please contact us:
- 📧 Email: yellowpondmadurai@gmail.com
- 📞 Phone: +91 79048 65059 | +91 97504 06463